Effective Date: June 1st, 2025
Introduction
Houston Heights Remodeling is committed to maintaining the highest level of privacy protection for our clients and website visitors. This Privacy Policy outlines the types of personal information we may collect, how we use and safeguard that information, and the choices available to individuals with respect to their personal data. By accessing or using our website, submitting your information via contact forms, or otherwise engaging with our services, you agree to the terms and conditions of this Privacy Policy.
Information We Collect
We may collect both personally identifiable information and non-personally identifiable information from users of our website. This may include, but is not limited to:
Full name
Email address
Telephone number
Mailing address
Project details or descriptions
IP address
Browser type and device identifiers
Interactions with our website or advertisements
Such information may be collected voluntarily through online forms, scheduling tools, advertisements, phone calls, or other direct interactions with our business or representatives.
How We Use Your Information
The personal data you provide to us is collected solely for the purpose of delivering remodeling services and ensuring effective business communication. We may use your data to:
Respond to service inquiries or project requests
Provide estimates and schedule consultations
Send appointment confirmations, reminders, and follow-ups
Improve our website, service offerings, and user experience
Conduct internal business analytics and operational planning
Comply with any applicable laws, legal obligations, or law enforcement requests
We will only process your personal data where we have a lawful basis to do so, including your consent, the performance of a contract, or compliance with a legal obligation.
Information Sharing and Disclosure
We do not sell, rent, lease, or trade your personal information to third parties for their marketing purposes. Your information may only be disclosed to trusted third-party vendors, contractors, or service providers who assist us in delivering services, maintaining our technology infrastructure, or conducting our business operations. All such third parties are contractually bound to maintain the confidentiality and security of your information.
We may also disclose your information if required to do so by law, court order, or other legal process, or if we have a good-faith belief that such disclosure is necessary to protect and defend the rights or property of Houston Heights Remodeling or to enforce our Terms of Service.
Data Retention and Security
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. As such, we cannot guarantee its absolute security.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Request access to your personal data
Request correction or deletion of your data
Object to or restrict certain types of data processing
Withdraw consent at any time where processing is based on consent
Opt-out of marketing communications
To exercise these rights, please contact us at admin@houstonheightsremodeling.com with your request. We may require verification of identity before processing your request.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and serve relevant advertisements. You may configure your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit certain functionalities of our website.
Third-Party Websites
Our website may contain links to external websites operated by third parties. Please be advised that we are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We reserve the right to revise this Privacy Policy at our sole discretion at any time. Any changes will be effective immediately upon posting. Your continued use of the website after such changes have been posted constitutes your acceptance of the new Privacy Policy.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal information, you may contact us at:
Houston Heights Remodeling
Email: hello@houstonheightsremodeling.com
Website: https://houstonheightsremodeling.com